At Siyani Jewellery, we take pride in the quality of our products. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of delivery. Items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items

Customised or personalised jewellery pieces are non-returnable unless they arrive damaged or defective.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.

Damaged or Defective Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos and unboxing video of the product and packaging at support@siyanijewellery.com.

How to Initiate a Return

Email us at support@siyanijewellery.com with your order number and reason for return. Our team will guide you through the process.