Last Updated: September 1, 2026

Welcome to SIYANI JEWELLERY. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Customer & Order Details

Please make sure that your name, complete delivery address, phone number, email address, and order details are correct before placing your order.

SIYANI JEWELLERY will process and ship the order using the information provided by the customer at the time of checkout.

Once an order has been placed, changes to the delivery address, product, quantity, or other order details may not be possible.

The customer is responsible for providing accurate and complete information.

2. Order Confirmation

After placing an order, you may receive an order confirmation through the contact details provided during checkout.

An order is considered confirmed once it has been successfully placed and accepted for processing by SIYANI JEWELLERY.

We reserve the right to cancel an order in exceptional circumstances, including product unavailability, pricing or listing errors, suspected fraudulent activity, or other unforeseen circumstances.

3. Cancellation Policy

Orders cannot be cancelled once placed.

Please carefully review your products, quantities, shipping address, phone number, and other order details before completing your purchase.

4. Return & Refund Policy

Orders are not eligible for return or refund once placed, except for eligible damaged products as covered under our Refund & Return Policy.

Customers should review our Refund & Return Policy for complete details regarding eligibility, claim requirements, and the applicable process.

5. Damaged Product Claims

In case you receive a damaged product, you must contact SIYANI JEWELLERY as soon as possible after delivery.

Unboxing Video Is Mandatory

A continuous opening/unboxing video is mandatory for any damage-related claim.

The video should clearly show:

  • The sealed package before opening.

  • The shipping label and order details.

  • The complete opening of the package.

  • The product and its condition immediately after opening.

  • All packaging material received with the order.

Claims without a proper unboxing video may not be accepted.

Any damage claim will be reviewed by SIYANI JEWELLERY and will be subject to our Refund & Return Policy.

6. Shipping & Dispatch

Orders are generally dispatched within 2–3 working days after successful order confirmation.

Once dispatched, the order is handed over to the applicable courier/postal service.

Delivery timelines may vary depending on the destination, postal network, weather conditions, holidays, operational issues, or other circumstances.

As we use India Post for delivery, the actual delivery time is dependent on the postal service and may vary from one location to another.

7. Delivery Delays

SIYANI JEWELLERY is not responsible for delays caused by the courier or postal service after the order has been dispatched.

Delays may occur due to:

  • Postal or courier service issues

  • Weather conditions

  • Festivals and public holidays

  • Remote or difficult-to-reach locations

  • Incorrect or incomplete address information

  • Natural disasters or unforeseen circumstances

  • Other circumstances beyond our reasonable control

We will provide available tracking information where applicable and assist customers with reasonable shipment-related queries.

8. Incorrect Address or Contact Information

Customers are responsible for providing a correct and complete delivery address and valid phone number.

If an order is returned or delivery is affected because of an incorrect, incomplete, or inaccessible address or incorrect contact information provided by the customer, SIYANI JEWELLERY may not be responsible for the resulting delay, return, or additional shipping requirements.

9. Product Information

We make reasonable efforts to ensure that product photographs, descriptions, colours, measurements, and other product information displayed on our website are accurate.

However, slight variations may occur due to:

  • Screen and display settings

  • Lighting conditions during photography

  • Manufacturing or finishing variations

  • Manual measurement differences

Such minor variations do not necessarily constitute a product defect.

10. Product Availability

All products are subject to availability.

In the unlikely event that an ordered product becomes unavailable after an order has been placed, SIYANI JEWELLERY reserves the right to cancel the affected order and provide an appropriate resolution to the customer.

11. Pricing & Payment

All product prices displayed on our website are subject to change without prior notice.

The applicable price at the time the order is successfully placed will generally apply to that order.

Customers are responsible for ensuring that payment information provided during checkout is accurate and valid.

12. Website Content

All content available on the SIYANI JEWELLERY website, including product photographs, images, logos, graphics, product descriptions, text, and other materials, is intended for use on our website and may not be reproduced, copied, modified, distributed, or used commercially without prior written permission.

13. Changes to These Terms

SIYANI JEWELLERY reserves the right to update or modify these Terms & Conditions from time to time.

Any changes will be effective once the updated Terms & Conditions are published on our website.

Customers are encouraged to review this page periodically for updates.

14. Acceptance of Terms

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

By placing an order, you also agree to our:

  • Terms & Conditions

  • Shipping Policy

  • Refund & Return Policy

Please review these policies carefully before completing your purchase.

15. Contact Us

If you have any questions regarding these Terms & Conditions, your order, shipping, or a product-related issue, please contact SIYANI JEWELLERY through the details below.

SIYANI JEWELLERY
Swastik Residency, Mandi, Delhi, India
Phone: 7007420292
Email: siyanistore@gmail.com

How can we help?

Our client care team is here to assist you.

Supported formats: JPG, PNG, PDF, DOC, DOCX (Max 10MB)